"Fuck Roadrunner"

...Agreed.

Now, my own "I hate them" story:

I've been noticing over the past couple weeks that people are signing on and off rather randomly from AIM, even when they are obviously away from their computer (James for one). I've also been intermittently losing connectivity over my wireless network, which produces the same disconnect and reconnect that I'm observing with other people. I can only assume that this problem is with Time Warner, not my own network, if everyone is seeing it.

Over the winter, I had some major outages which were, well, rather annoying. Since I depend on Time Warner for internet, phone, and TV, it was kinda annoying when I lost all three for days at a time, multiple times a month.
For the first couple service visits to my house, Time Warner tried to pin the blame on user error. (I overheard a technician talking to his supervisor, rather blatantly accusing me of "probably flooding his connection with illegal downloads and porn, it's not our problem")
After the third outage, I noticed that it was always happening at night when the outside temperature was dropping below zero. When I pointed this out to the next technician, she checked to make sure that there wasn't water in the line freezing, found nothing, and went back to blaming it on user error.
Fourth technician, I told the same thing. He seemed to recall that there is a device on the pole outside that works only under a set temperature range...but he couldn't do anything about it.
Fifth visit (after probably 10 outages) finally got someone to climb the pole and find that someone really had screwed up with my house's hardwiring from the pole, and actually fixed that problem.

Now that my house works fine, I just have to deal with Time Warner's normal pain in the ass random disconnections and all...

How I love Roadrunner...